Pickup & delivery
Safe journeys to your door
However your puppy travels, they are never alone, always with their records, and always handed to you in person.
Your options
How your puppy can come home
Pick up in person
Meet us at our home on going-home day. We go through feeding, care and paperwork together, and your puppy leaves with a starter kit.
Ground delivery
We drive your puppy to you, or meet you halfway. Price depends on the distance; ask us for a quote.
Flight nanny
A trusted flight nanny flies in the cabin with your puppy and hands them to you at your nearest airport.
Step by step
The going-home process
- 01
Choose your option
Once your puppy is reserved, tell us how you would like them to come home. We confirm the date and any travel cost in writing.
- 02
Final vet check
Our vet examines your puppy a few days before going home and signs the health certificate needed for travel.
- 03
Updates on the way
On travel day you get updates from us or the person travelling with your puppy, all the way to your door or airport.
- 04
Hand-over in person
Your puppy is always handed to you in person, with their records, a familiar blanket and food they know.
Travelling safely
Every journey, every time
Never alone
Puppies travel with a person, in the car or in the airplane cabin, never as cargo.
Records travel too
Health certificate, vaccination record and microchip details go with your puppy.
Comfort on the road
Regular stops for water, food, cuddles and a toilet break on long drives.
Questions
Delivery FAQ
How much does delivery cost?
It depends on the distance and the option you choose. We give you an exact price in writing before you pay anything for delivery.
When will my puppy travel?
Once your puppy is at least 8 weeks old and has passed the final vet check. We agree the date with you in advance.
Can I collect my puppy myself?
Of course. Many families like to visit, meet the parents and see where their puppy grew up.
What do I need to bring at pickup?
A crate or carrier for the car, a towel, and if it is a long drive, water and a bowl. We provide food for the first days.
Questions about getting your puppy home?
Tell us where you live and we will suggest the best option.